Sunday, January 13, 2013

Organizations communicate: Types

            We always communicate with each others. It is not possible to have human relations without communication. It is not exception in organization. Those communications can be grouped by usage and characteristics of them.
          Here is some types of communication in organization.
  • Downward communication
  • Upward communication
  • Horizontal communication


Downward communication

          It is communication which flows from the upper to lower. In other words, it is communication from superiors to subordinates in a chain of command. Downward communication providing feedback on employees performance and giving job instructions. So, it give environment that can work effectively. Notice, Instructions, Orders, Letter to employees and Group meetings are included.

Upward communication

          It is communication that flows to a higher level in an organization. The worker use upward communication to convey their problems and performances to their upper. From that, the managers are able to know about the employees feelings towards their organization in general. Furthermore, the employees feel they are member of organization by share their ideas and participate in the decision-making process. Employee attitude surveys, letters from employees and employee-manager discussions are included.

Horizontal communication

          Horizontal communication is a communication that takes place at same levels of hierarchy in an organization. It is also called lateral communication. It makes co-operation among team members and saving time.

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