Organizations communicate: Formal & Informal

Formal communication

          Formal Communication is the general way to communicate in organization because it is channel that transmits information such as the goals, policies, and procedures of an organization. Formal communication through officially designated channels of message flow between organization positions.Business plan, Customer satisfaction survey, Annual reports, Employer's manual, Meeting and Organization chart are included.

Informal communication

          Communication does not have any correct answer and there are no organization that operates in a completely formal or structured environment. Successful leaders encourage formal and informal organizational linkages. It is effective for confidence between workers in relaxed atmosphere. Teamwork, Interpersonal, Social gathering and Discussions of gossip are included.